Frequently Asked Questions (FAQ)
General
What Is Cashgen?
CashGen is a platform that provides installations, guides, repairs, and digital resources designed to support individuals and businesses.
Do you offer both services and digital products?
Yes. Cashgen offers professional services as well as digital guides and resources. See Here
Installations
Do you provide installation services?
Yes. Cashgen offers professional installation services based on availability and project scope. See Here
How long does an installation take?
Installation timelines vary depending on the project. Estimated timelines are provided during scheduling.
Is training including after installation?
Basic user guidance is provided after installation is complete.
Repairs & Support
Do you offer repair services?
Yes. Cashgen provides repair and replacement services, including warranty and non-warranty repairs.
How do i request repair?
You can submit a repair request through our website or contact our support team.
Warranty
Do you offer a warranty?
Yes. All qualifying services include a free 60-day warranty.
Can i purchase an extended warranty?
No. Extended Warranty options are not available for purchase at this time.
What is covered under warranty?
Warranty coverage varies by service and product. Full details are available on our warranty page.
Digital Products & Guides
How are digital guides delivered?
Digital guides are delivered electronically through our guide store.
Are digital products refundable?
Digital productaproducts are generally non-refundable. please review our Refund Policy for details.
Orders & Shipping
Do you ship physical products?
Yes, select physical products and parts are shipped. Digital products are delivered electronically.
How long does shipping take?
Shipping times vary by location and carrier. Estimated delivery times are provided at checkout.
Careers
How can i apply to work at CashGen?
You can apply through the Careers page by submitting and application form or by giving us a call.
Contact & Support
How can i contact CashGen?
You can reach us through the Contact page or by submitting a service request.
Information provided in this FAQ is subject to change. Services, availability, and terms may vary
